Last Updated: June 2025
Exchanged Life Center and its operating divisions, including Exchanged Life Counseling, Exchanged Life Training, Walk Untangled, and Mentoring Untangled (“we,” “our,” or “us”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
Information We Collect
Personal information you provide voluntarily, such as name, email address, phone number, or other contact information when you contact us, sign up for services, request resources, or register for training.
Information automatically collected through website analytics, such as IP address, browser type, and pages visited.
How We Use Your Information
We may use your information to:
Provide and manage counseling, training, or other ministry services
Respond to your inquiries or requests
Send you updates, newsletters, and resources with your consent
Communicate with you via SMS/text messages when you opt in, for appointment reminders, service updates, or important ministry communications
Improve our website and services
SMS/Text Messaging
If you provide your mobile number and opt in to receive text messages, you are consenting to be contacted by SMS text message and agreeing to our Privacy Policy. We may use it to send you:
Appointment reminders
Updates about our programs, classes, or events
Other ministry-related communications
Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying “STOP” to our messages.
How We Protect Your Information
We use reasonable security measures to protect your information from unauthorized access, alteration, or disclosure.
Sharing Your Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Your Choices
You may unsubscribe from emails or opt out of text messaging at any time. You may also contact us to review or update your personal information.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Exchanged Life Center